7th Annual Oracle EMEA Customer Advisory Board for IAM

This year the EMEA Customer Advisory Board (CAB) for Identity & Access Management was held in Paris from 23rd to 25th March. Representatives from Oracle product management and A-Team met with customers from all over the Europe to discuss market trends, product direction, and to get feedback on current and future versions of products.

Day 1 started after the lunch when Christian Patrascu and John Waghorne welcomed all the attendees and conducted an introductory session. The first presentation was from Jim Taylor, Sr. Director IDM Product Management, who delivered an impressive presentation to address the Market Trends and future scope of Identity Management. Rest of the day was updates from Identity Governance and Access Management departments on PS3 features and 12c roadmap.

Day 2 started with a presentation from Oracle A-Team about avoiding common IAM deployment pitfalls. The presenter also highlighted, how A-Team works with customers and partners, to provide guidance on implementing best practices, architecture, troubleshooting and how best to use Oracle products to solve customer business needs. After A-Team’s presentation, Oracle Product Management gave an update on Mobile Security and Directory Services for PS3 and 12c releases. Rest of the day was a customer presentation where they shared the experience of successfully rolling out Oracle Mobile Security in their organization. The day ended with a moderated discussion about Enterprise Cloud Adoption. It was an interesting group discussion where customers talked about their plans and challenges of consuming cloud services.

The last day contained a customer go-live presentation where they presented challenges, opportunities and implementation process of Oracle IDM product in their organization. After customer presentation, product management gave an update on Enterprise Manager for IDM.  The last agenda item of CAB was a moderated discussion on Evolving Enterprise IDM and Oracle Cloud IDM Direction. After the end of official agenda, customers had also booked one to one sessions with Product Management teams to discuss their Organization specific use cases.

Overall, CAB was again a mutual success, which proved beneficial to both the Oracle Product Teams, who collected valuable feedback from customers, and for customers to hear directly from the product teams about upcoming product releases and direction.  Customers also showed great interest in hearing from other customers about their implementations and plans.

x